Privacy Policy
Last Updated: June 8, 2026
Welcome to Puff AI (“Puff AI”, “we”, “our”, or “us”).
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, applications, AI assistant services, APIs, and related platforms collectively referred to as the “Services”.
By accessing or using Puff AI, you agree to the practices described in this Privacy Policy.
1. Information We Collect
1.1 Information You Provide
We may collect information that you voluntarily provide, including:
- Name or username
- Email address
- Account credentials
- Billing information
- Messages, prompts, uploads, or content submitted to the AI
- Customer support communications
1.2 Automatically Collected Information
When you use our Services, we may automatically collect:
- IP address
- Browser type and device information
- Operating system
- Usage activity and interaction logs
- Cookies and analytics data
- Crash reports and diagnostics
1.3 AI Interaction Data
To improve service quality, security, and performance, we may temporarily process prompts, conversations, generated outputs, and uploaded content.
We do not intentionally use private customer content for public disclosure.
2. How We Use Information
We use collected information to:
- Provide and maintain the Services
- Improve AI performance and user experience
- Process payments and subscriptions
- Prevent abuse, fraud, or illegal activities
- Respond to support requests
- Monitor platform reliability and security
- Comply with legal obligations
3. Cookies and Tracking Technologies
We may use cookies, local storage, and similar technologies to:
- Keep you signed in
- Remember preferences
- Analyze traffic and usage patterns
- Improve website performance
You may disable cookies through your browser settings, although some features may not function properly.
4. Data Sharing
We do not sell personal information.
We may share information with:
- Cloud infrastructure providers
- Payment processors
- Analytics and monitoring services
- AI model providers
- Legal authorities when required by law
All third-party providers are expected to maintain appropriate security and confidentiality standards.
5. Data Retention
We retain information only as long as necessary for:
- Service functionality
- Legal compliance
- Security and fraud prevention
- Operational purposes
You may request deletion of your account and associated personal data where applicable.
6. Data Security
We implement commercially reasonable security measures designed to protect user information, including:
- Encryption in transit
- Access controls
- Infrastructure monitoring
- Internal security policies
However, no online platform can guarantee absolute security.
7. International Data Transfers
Your information may be processed and stored in countries outside your jurisdiction where our infrastructure or service providers operate.
By using Puff AI, you consent to such transfers where legally permitted.
8. Children's Privacy
Puff AI is not intended for children under the age of 13.
We do not knowingly collect personal information from children.
If you believe a child has provided personal information, please contact us for removal.
9. User Responsibilities
You are responsible for ensuring that content submitted to Puff AI:
- Does not violate applicable laws
- Does not infringe intellectual property rights
- Does not contain harmful, illegal, or abusive material
10. AI-Generated Content Disclaimer
Puff AI does not guarantee factual accuracy or suitability for any specific purpose.
11. Changes to This Privacy Policy
We may update this Privacy Policy periodically.
Updated versions will be posted on this page with a revised effective date.
Continued use of the Services after updates constitutes acceptance of the revised policy.