Next-generation AI assistant platform for modern teams

Turn your knowledge, workflows, and AI agents into one intelligent assistant

Puff AI Assistant helps you launch AI-powered website support, internal knowledge assistants, sales copilots, and office automation agents. Connect multiple models, private knowledge bases, tools, analytics, and every customer channel from one platform.

5minDeploy to your website
24/7Always-on customer response
30%+Lower support workload
Summarize this customer’s needs from the last 30 days and draft a follow-up email.
Done. The customer focused on enterprise pricing, API concurrency, and private deployment. I created a follow-up email with a recommended plan.
Also check the SLA terms in our contract knowledge base.
The SLA is 99.9%. The advanced plan includes a dedicated support channel and response within 4 hours. Should I prepare a quote?
Knowledge SearchPDFs / Webpages / Docs
Tool CallingCRM / Email / Tickets
AnalyticsReports / Trends / Insights

Not just a chatbot — a business execution assistant

From website inquiries to internal knowledge management, from content creation to automated actions, Nexa brings AI directly into your business systems.

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Enterprise Knowledge Base

Upload documents, webpages, FAQs, and product materials to build private Q&A with traceable source citations.

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Multi-Agent Collaboration

Create dedicated agents for sales, support, operations, and engineering with role settings and workflow orchestration.

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Plugins & API Actions

Connect CRM, orders, tickets, email, and databases so AI can answer questions and take action.

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Business Insights

Automatically summarize customer questions, conversion leads, trending needs, and generate reports for sales and operations.

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Permissions & Audit Logs

Manage user roles, sensitive terms, operation logs, and AI call auditing to meet enterprise governance requirements.

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Omnichannel Deployment

Embed it on your website or connect it to your app, Slack, Teams, WhatsApp, WeChat, and other customer channels.

Build your own AI assistant in three steps

Designed for website support, SaaS product assistants, internal knowledge bases, AI sales copilots, and developer documentation assistants.

1
Import Knowledge

Upload product docs, FAQs, webpage links, PDFs, or database content.

2
Configure the Assistant

Set roles, tone, business boundaries, tool permissions, and safety policies.

3
Launch Anywhere

Generate embed code and publish it to your website, admin portal, app, or collaboration tools.

Cover key workflows from acquisition to delivery

Let AI handle repetitive conversations, knowledge lookup, content generation, and customer follow-ups.

Website AI Support

Answer pricing, feature, integration, and policy questions while capturing qualified leads automatically.

Sales Growth Copilot

Generate follow-up scripts, quote suggestions, email drafts, and deal-risk reminders based on customer profiles.

Internal Knowledge Assistant

Help employees search policies, contracts, technical docs, and project files without cross-team delays.

Developer Docs Assistant

Answer integration questions from API docs and generate sample code plus troubleshooting guidance.

Marketing Content Assistant

Create campaign copy, FAQs, announcements, and social posts while analyzing user feedback trends.

Ticket Routing Automation

Detect issue type, urgency, and owner team, then generate summaries and push them to your ticketing system.

Frequently Asked Questions

Answers to common questions before launch.

Can we connect our own AI model?

Yes. Nexa supports OpenAI-compatible APIs, private models, regional LLM providers, and self-hosted model gateways.

Will the knowledge base hallucinate?

You can enable “knowledge-base-only answers” and source citations to reduce hallucination and make answers verifiable.

Can it be deployed on our own servers?

The Enterprise plan supports private deployment, dedicated databases, intranet access, permission systems, and audit logs.

How do we add it to our website?

Copy a short JavaScript embed snippet, or use the API to build a fully custom UI.

Turn your website from a static page into an intelligent sales entry point

Use AI Assistant to answer questions, capture leads, generate follow-up content, and turn customer needs into analyzable business data.

Book a Product Demo